Delivering Authentic African Flavours Across Canada
At AfroRoots Kitchen, we are committed to ensuring your favorite African snacks, spices, sweets, and natural care products arrive safely and efficiently at your doorstep.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an email confirmation once your order has been prepared and shipped.
Delivery Times
Estimated delivery times within Canada:
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Standard Delivery: 3–7 Business Days
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Remote Locations: 5–10 Business Days
Please note that delivery times are estimates and may vary due to carrier schedules, weather conditions, or seasonal demand.
Order Tracking
Once your order has been shipped, you will receive tracking information via email (where available), allowing you to follow your package every step of the way.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size.
We may occasionally offer free shipping promotions on qualifying orders.
Delivery Information
To avoid delays, please ensure that your shipping address and contact information are entered correctly during checkout.
AfroRoots Kitchen is not responsible for orders delayed due to incorrect shipping details provided by customers.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.
Please include:
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Your order number
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Photos of the item(s)
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A brief description of the issue
Email: info@afrorootskitchen.com
Our team will work quickly to resolve the matter.
Need Assistance?
If you have any questions regarding shipping, delivery, or your order status, we're here to help.
Email: contact@afrorootskitchen.com
AfroRoots Kitchen
Authentic African Snacks, Spices, Sweets & Natural Care Products.
Rooted in Africa. Made for You.

